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Customer support

We’re listening.

Your answer might already be here — otherwise just drop us a line. Our team replies personally.

Common questions

How do I get a printed copy of my book?
Your Astro Diary is deliberately digital only — a print-ready A4 PDF. That is what lets us make you a new, personal book every month for a one-time price instead of having to sell it as a subscription. You can still hold it in your hands: download your PDF and order it as a softcover from a print-on-demand service — for example Doxzoo, Mixam or Printivity. Any local print shop will bind the PDF in minutes, too.
Where do I find my book download?
Right on your start page: after logging in you’ll see the “Your Astro Diary” section with a button for each month. One click generates your PDF fresh from your chart — it takes a short moment.
My chart looks wrong — what can I do?
It usually comes down to the birth data: even a few minutes of difference in the birth time can shift the Moon and the Rising sign. Check on your start page that your birth date, time and place are exact, and correct them right there. If your chart still looks off after that, write to us via the form — we’ll recheck it personally.
How do I log in? I don’t have a password.
There are no passwords here. On the login page, just enter your email address — we’ll send you a 6-digit code that signs you straight in. Important: use the same email address you signed up with.
I don’t know my exact birth time — does it still work?
Yes. Your Sun sign and most planets are fixed without a time — your chart and your book still work. Only the Rising sign and the houses need the exact time, and on some days the Moon changes signs. It’s worth looking up: birth certificates and hospital records often list it. You can add it any time later in your profile — your chart recalculates automatically.

Write to us

Course question, invoice or birth data — briefly describe what you need.

We usually reply within 1–2 business days.

Or email us directly: support@theastroacademy.com